Director of Revenue Operations
Europe
190K
The Job:
Scheduling isn’t simply filling shifts. It’s finding the sweet spot that enables businesses to grow and team members to enjoy the perfect work/life balance.
Our client aims to use Agentic AI to build a future where managers seamlessly can free up invaluable time for their business and teams. Our client is not just building software; they are on a mission to make shift work more human, to change work/life balance from a luxury to a reality for all shift workers. They are using advanced technology to help humans reach their full potential. At work and in life.
Founded in 2004, our client is headquartered in Europe and they help to create perfect schedules for hundreds of thousands of users across the world.
How you’ll make an impact:
As Director of Revenue Operations, you will own and run the commercial operating system that powers our clients growth.
This role exists to bring clarity, control, and momentum to how we plan, execute, measure, and iterate our go-to-market strategy. You will connect strategy to execution by designing scalable processes, owning commercial systems and data definitions, and ensuring leaders have the insight and cadence needed to actively steer growth rather than react.
You will operate as both a strategic leader and hands-on operator. You’ll define where we to go, while also being deeply involved in making it real, from forecasting and planning, to systems design, to playbooks and performance rhythms.
This role is accountable for shaping how our client plans, steers, and scales growth, ensuring that commercial decisions are intentional, data-informed, and executable.
What you’ll do:
• Own and continuously evolve Planday’s commercial operating model, defining how growth is planned, executed, measured and improved
• Lead and develop a high-performing Revenue Operations team, acting as internal consultants and execution partners
• Lead revenue planning, forecasting, and scenario modelling to inform strategic trade-offs and investment decisions.
• Design and continuously improve GTM processes across the full customer lifecycle, from lead to renewal
• Own commercial systems, data definitions, and field governance across Salesforce and adjacent GTM tooling
• Translate strategy into clear operating plans, playbooks, and standards for Sales, Marketing, CS, and Partnerships
• Run the rhythm of the business, including performance reviews, pipeline health, and KPI visibility
• Lead and develop a high-performing Revenue Operations team, acting as internal consultants and execution partners
• Partner closely with Commercial, Product, Finance, Data, and Xero counterparts to deliver aligned outcomes
• Identify friction, inefficiencies, and growth opportunities, and turn them into actionable initiatives with clear ownership
What you’ll bring with you:
• 8+ years’ experience in Revenue Operations, Commercial Operations, or equivalent roles in B2B SaaS
• Proven people leadership experience, with the ability to build, develop, and motivate high-performing teams through clarity, trust, and accountability.
• Proven ability to operate at both strategic and executional levels, from defining direction to getting into the detail
• Deep understanding of GTM motions, commercial metrics, and revenue mechanics across the customer lifecycle
• Strong systems and data fluency, including CRM, GTM tooling, and commercial analytics
• Strong technical fluency, with the ability to work closely with engineers, systems teams, and data partners to design, prioritise, and implement scalable commercial systems.
• Experience building and scaling operating models, playbooks, and performance frameworks
• Track record of leading cross-functional change in fast-moving, growth-oriented environments
• Excellent stakeholder management skills and the ability to influence without authority
• A pragmatic, low-ego leadership style that balances pace, clarity, and accountability
Success looks like:
• Clear, shared understanding across leadership of how the commercial engine works and how it is being steered.
• Clear ownership and visibility of the end-to-end commercial system
• Faster, higher-quality decision-making across GTM leadership
• Predictable forecasting and stronger commercial discipline
• Repeatable, scalable GTM processes and playbooks
• A Revenue Operations team that is trusted, effective, and embedded in how the business runs
Interested? Please send your Microsoft Word CV to Jonny Scott-Slater, Vish Atari, Joey Polpero or Ashley Armstrong LLM.
E - uswwrecruitment@aol.com
We will contact you by email and arrange a preliminary discussion.
Discretion protection and secrecy are assured at all times.
We are currently invloved in seeking the above mentioned category of professional. We are speaking to candidates in the market using direct approach methodologies.
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