Operations Director
Premier Resort
Caribbean Island
$100K
Offshore
Job description:
Our vacation experience hotel client believes that true luxury is to experience happiness. They put all our effort into service excellence, genuine hospitality and constant innovation.
Thier purpose is to create unforgettable experiences for our guests, being highly aware of the importance of sustainable development in harmony with the environment and society at large, understanding the management of hotels from a global perspective.
Our client is passionate about what they do and work exemplarily through collaboration and respect in a cross-cultural environment.
About the role:
As Operations and Maintenance Director you will be responsible for planning, coordinating and overseeing the operational maintenance management (preventive and corrective) of two the hotels in the Caribbean.
What will your key responsibilities be:
• Plan, coordinate and supervise preventive and corrective maintenance activities across the two hotels, covering electrical, mechanical, plumbing, equipment and facilities:
• Define, prepare and control the annual maintenance budget, including operating expenses and investment proposals.
• Ensure the implementation and monitoring of maintenance manuals, standards, policies, processes and systems across all assigned hotels.
• Coordinate the maintenance plan based on asset inventory, lifecycle tracking, incident management and risk mapping.
• Lead and monitor maintenance projects and technical interventions in coordination with hotel operations, procurement and other departments.
• Ensure alignment between maintenance activities and hotel operations, optimizing service continuity and guest satisfaction.
• Oversee maintenance teams, planning schedules, managing incidents and ensuring adequate coverage across properties.
• Monitor operational KPIs and maintenance performance indicators to guarantee quality, service levels, cost control and sustainability objectives.
• Coordinate training, communication and continuous improvement initiatives related to health & safety, risk prevention and environmental standards.
• Manage inventories of tools, materials, equipment and spare parts to ensure operational readiness across the hotels.
• Supervise and coordinate external service providers and contractors, ensuring compliance with technical, quality and corporate standards.
• Prepare and present maintenance management reports (operational, financial and KPI-based) on a regular basis.
• Support internal and external audits, ensuring traceability, accuracy and compliance with corporate requirements.
• Act as the main maintenance reference point for hotel operations.
What are we looking for?
Facilities (Softs).
• Solid understanding of hotel operations and project management.
• Fluent in Spanish and English.
• Proficient in office tools and management systems (financial, maintenance and hotel management systems).
• Strong leadership, strategic mindset and decision-making capabilities.
• Results-oriented, customer-focused and able to work effectively in cross-cultural environments.
On the table:
Interesting remuneration package that includes, among other aspects:
• Competitive salary.
• Meals.
• Accommodation.
• Health insurance.
• Flights.
Interested? Please send your Microsoft Word CV to Jonny Scott-Slater, Vish Atari, Joey Polpero or Ashley Armstrong LLM.
E - uswwrecruitment@aol.com
We will contact you by email and arrange a preliminary discussion.
Discretion protection and secrecy are assured at all times.
We are currently invloved in seeking the above mentioned category of professional. We are speaking to candidates in the market using direct approach methodologies.